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Dynamics 365 CRM

Build customer relationships that matter with Microsoft Dynamics 365 CRM (Customer Relationship Management) solution. By unifying your customer service, sales, and marketing, Dynamics 365 drives efficiency in your organization by consolidating all your customer relationships onto a single platform.

Meet the Dynamics 365 Customer Engagement (CRM)

Dynamics 365 Sales

Enable your sales team to build strong relationships with their customers, take actions based on insights, and close sales faster. Help your sales team achieve more, faster.

Dynamics 365 Marketing

Enable your marketing team to conduct multi-channel marketing activities, personalize communication with customers, evaluate, and continuously improve marketing performance.

Dynamics 365 Customer Service

Improve customer satisfaction, increase client retention, and build a better brand reputation with Dynamics 365. Turn your customer service into a strong competitive advantage for your business.

Your trusted Dynamics 365 CRM Consultants

We offer a complete suite of Dynamics 365 CRM services to help you build lasting customer relationships. With our CRM expertise, we bring people, data and processes together to open new horizons for your business.

Dynamics 365 Sales

Improve sales performance with advanced lead management features
Identify and connect with the right buyers at the right time
Track recipient email activity, such as when an email or attachment was opened and on what device
Suggests ‘next best actions’ to help your sales team focus on the activities that will win new business
Focus on top opportunities to increase win rates and close deals faster
Gain complete visibility and insights into your sales activities
Build authentic relationships with personalized engagement
Keep on top of your opportunities even when on the go with an easy-to-use mobile app

Dynamics 365 Marketing

Create multichannel marketing campaigns to reach and engage leads, prospects, and customers across all touchpoints – emails, websites, webinars, phone calls, and events
Use advanced segmentation to target the right audience, multiple lead scoring models to prioritise leads, and customer interactions insights to personalize engagement.
Align your sales and marketing by creating one view of the customer by sharing a single source of contact, leads and customers to deliver consistent results
Gain total visibility and powerful insights on your marketing activities
Use Microsoft Social Engagement to build a social presence, source new leads and engage with prospects and customers across social channels

Dynamics 365 Customer Service

Deliver fast, personalized, and proactive service to your customers by taking action before warning signs turn into issues
Engage with customers on any channel or device (omnichannel customer service)
Get new staff members up to speed fast throughh contextual in-app learning and visual workflows that will help new users learn the system quickly
Utilize advanced Knowledge and Case Management features
Create self-service portals for customers to help resolve cases faster
Offer utmost value to customers through an integrated, flexible, and scalable platform
Increase your organisation’s capacity to deal with customer enquiries by automating case resolution and freeing up agents for high-value interactions

Your trusted Dynamics 365 CRM Consultants

We offer a complete suite of Dynamics 365 CRM services to help you build lasting customer relationships. With our CRM expertise, we bring people, data, and processes together to open new horizons for your business.

Want to witness the power of Dynamics 365 Customer Engagement for yourself?

Why Agile ?

With you from implementation to support

We begin by understanding your requirements, what your goals are, and what’s the best way to help you achieve them. We prefer long-term partnership over quick wins, and we stand beside you from before implementation through support and training until you start noticing gains from your system or solution.

Vast industry expertise and knowledge

As Microsoft Gold Certified partners, we have a deep understanding of technology and solutions and how it can benefit our customers. Our team of 40+ professional ERP and CRM consultants are constantly learning and evolving so they can design innovative solutions for you and help you take your first step towards success.

Focus on Customer satisfaction

We always keep customer outcomes at the front of our mind. We work hard to make sure your organization and your users can understand the benefits of the new systems and solutions. We work relentlessly until you and your users are fully satisfied with the result.

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