CRM Consultant

Job Specifications:

  • Strong written communications especially related to articulating technical specifications
  • 2 years’ experience with Microsoft Dynamics 365 CRM and Power Platform
  • Experience in customizations, JavaScript, C#, .NET, HTML, SQL Server, SSRS including plugins, scripting, and form creation (Good to have)
  • Experience with CRM API, REST/ODATA, and SOAP endpoints
  • Strong understanding of and ability to configure security groups, roles, and teams
  • Able to configure D365 CRM to meet client requirements
  • High degree of insight and analytical skill
  • Team-oriented; willing to align work with team’s priorities and goals

Desired Skills:

  • Knowledge of the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions including SharePoint and OneDrive/OneNote
  • Familiarity with Data Export Service
  • Experience working with consulting services industry or salesforce automation/project service automation solutions
  • Microsoft Certification (Good to have)
  • Project Management (Good to have)

Job Description:

  • Responsible for software configuration, documentation, implementation, training, and support of Microsoft Dynamics 365 CRM;
  • Architecting the CRM system, related customizations, and reports to model the business’ organizational process;
  • Support existing client base with support issues that arise;
  • Analyze existing processes and develop recommendations to improve client performance;
  • Meet deliverable targets and complete project tasks within budget and to clients’ satisfaction;
  • Building and configuring CRM forms, views, dashboards, and workflows;
  • Developing Power BI / SSRS reports using Microsoft SQL and FetchXML;(Good to have)
  • Identify assignment conflicts and issues and communicate to Project Manager.
  • Build positive client relationships while developing an understanding of customers’ businesses.
  • Assist in the integration of application components.
  • Close cooperation with client teams and follow up business requirements;
  • Integrate existing systems and services into the CRM architecture.
  • Interested in learning and enhancing Microsoft business applications.

If you feel you are the right candidate for this job, send us your CV and cover letter at

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