Terms & Conditions

1. Acceptance of Terms

By accessing, installing, subscribing to, or using any software, application, service, website, platform, integration, or solution provided by Agile Solutions Pvt. Ltd. (“Agile Solutions”, “we”, “our”, or “us”), you agree to comply with and be bound by these Terms & Conditions.

If you do not agree with these Terms, you must not access or use the Services.

 

2. Services

Agile Solutions provides software products, business applications, cloud services, integrations, consulting services, implementation services, managed services, and related technology solutions.

The availability, functionality, and scope of Services may vary depending on the purchased subscription, agreement, or service package.

 

3. Eligibility

You represent and warrant that:

  • You have the legal authority to enter into these Terms.
  • You are authorized to act on behalf of your organization where applicable.
  • Your use of the Services complies with all applicable laws and regulations.
 
4. License and Permitted Use

Subject to these Terms and any applicable commercial agreement, Agile Solutions grants you a limited, non-exclusive, non-transferable, and revocable license to use the Services solely for legitimate business purposes.

You may:

  • Access the Services according to your subscription.
  • Use the Services for internal organizational purposes.
  • Configure and customize supported features as permitted.

You may not:

  • Reverse engineer, decompile, or disassemble the Services.
  • Copy, redistribute, resell, or sublicense the Services without permission.
  • Circumvent security measures.
  • Attempt unauthorized access to systems, networks, or data.
  • Use the Services for unlawful, fraudulent, or harmful purposes.
 
5. User Accounts and Security

Users are responsible for:

  • Maintaining the confidentiality of login credentials.
  • Restricting unauthorized access to their accounts.
  • Ensuring information provided to Agile Solutions remains accurate and current.
  • Promptly reporting suspected security incidents.

Users remain responsible for all activities performed under their accounts.

 
6. Customer Responsibilities

Customers are responsible for:

  • The accuracy and legality of data entered into the Services.
  • Maintaining required software licenses and subscriptions.
  • Ensuring compliance with applicable accounting, tax, labor, data protection, and industry regulations.
  • Maintaining backup procedures where required.

Agile Solutions is not responsible for errors resulting from incorrect information supplied by users.

 
7. Intellectual Property Rights

All intellectual property rights, including software, source code, designs, trademarks, logos, documentation, content, methodologies, and related materials, remain the exclusive property of Agile Solutions Pvt. Ltd. or its licensors.

These Terms do not transfer ownership of any intellectual property rights to users.

 
8. Third-Party Services

The Services may integrate with third-party products, platforms, APIs, services, or websites.

Agile Solutions does not control and is not responsible for:

  • Third-party content.
  • Third-party service availability.
  • Changes made by third-party providers.
  • Data processing practices of third-party platforms.

Use of third-party services is subject to their respective terms and policies.

 
9. Service Availability

Agile Solutions will use commercially reasonable efforts to maintain Service availability.

However, Services may become unavailable due to:

  • Maintenance activities.
  • System upgrades.
  • Internet connectivity issues.
  • Security incidents.
  • Events beyond reasonable control.

We do not guarantee uninterrupted or error-free operation of the Services.

 
10. Changes and Updates

Agile Solutions reserves the right to:

  • Modify features and functionality.
  • Add new services.
  • Discontinue existing features.
  • Implement security enhancements.
  • Release maintenance and software updates.

Continued use of the Services following such changes constitutes acceptance of the updates.

 
11. Fees and Payments

Where applicable:

  • Services are subject to agreed pricing and subscription fees.
  • Fees are non-refundable unless otherwise stated in a separate agreement.
  • Failure to make timely payment may result in suspension or termination of Services.

Applicable taxes remain the responsibility of the customer unless otherwise specified.

 
12. Confidentiality

Both parties agree to protect confidential information obtained during the course of service delivery and to use such information solely for authorized business purposes.

Confidential information shall not be disclosed except:

  • With prior written approval.
  • Where required by law.
  • To authorized employees, contractors, or advisors who require access.
 
13. Disclaimer of Warranties

The Services are provided on an “AS IS” and “AS AVAILABLE” basis.

To the maximum extent permitted by law, Agile Solutions disclaims all warranties, including but not limited to:

  • Merchantability.
  • Fitness for a particular purpose.
  • Non-infringement.
  • Availability without interruption.
  • Accuracy of results generated by the Services.
 
14. Limitation of Liability

To the maximum extent permitted by law, Agile Solutions shall not be liable for:

  • Indirect damages.
  • Consequential damages.
  • Special damages.
  • Loss of profits.
  • Loss of revenue.
  • Loss of business opportunities.
  • Data loss.
  • Business interruption.

In no event shall Agile Solutions’ total liability exceed the amount paid by the customer for the Services during the twelve (12) months preceding the claim.

 
15. Indemnification

You agree to indemnify, defend, and hold harmless Agile Solutions, its directors, employees, partners, and affiliates from any claims, damages, liabilities, losses, costs, or expenses arising out of:

  • Violation of these Terms.
  • Misuse of the Services.
  • Violation of applicable laws.
  • Infringement of third-party rights.
 
16. Suspension and Termination

Agile Solutions may suspend or terminate access to the Services if:

  • These Terms are violated.
  • Required payments are not made.
  • Use of the Services creates security, legal, or operational risks.

Upon termination:

  • Access rights immediately cease.
  • Certain customer data may be retained where required by law or contractual obligations.
  • Outstanding fees remain payable.
 
17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Nepal without regard to conflict of law principles.

 
18. Dispute Resolution

Any dispute arising out of or relating to the Services shall first be addressed through good-faith negotiations between the parties.

If resolution is not achieved, the dispute shall be subject to the exclusive jurisdiction of the courts of Kathmandu, Nepal.

 
19. Changes to These Terms

Agile Solutions may update these Terms from time to time.

Updated versions will be published on our website and become effective upon publication unless otherwise stated.