Privacy Policy

This website is owned and operated by Agile Solutions Pvt. Ltd, headquartered at Nil Saraswati Marga, Gairidhara, Kathmandu, Nepal with registration number 53606/064/065 email: info@agile.com.np, telephone number +977-1-4004789.

At Agile Solutions Pvt. Ltd. we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us.

We are committed to safeguarding the privacy of our website visitors. This Privacy Policy provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you. We do update this Policy from time to time so please do review this Policy regularly.

Information We Collect

In operating our website we may collect and process the following data about
you:
i. Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
ii. Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase.
iii. Information provided to us when you communicate with us for any reason.

Use of Cookies

On occasion, we may gather information about your computer for our services and to provide statistical information regarding the use of our website to our advertisers.

Such information will not identify you personally; it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

Similarly, to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you.

Additionally, you can also adjust your browser settings to prevent or allow cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please be aware though that for cookies that are necessary for the functioning of the website, this will result in the website not functioning properly. For optional cookies, some functionalities may be restricted or may completely disappear. Hence by preventing the use of cookies, you may not be able to make full use of all the functions of our website.
Please be aware that data transfer via the internet is subject to security risks and, therefore, complete protection against third-party access to transferred data cannot be ensured.

Use of Your Information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

i. To provide you with information requested from us, relating to our
products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
ii. To meet our contractual commitments to you.
iii. To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.

If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
Further, we may use your data, so that you can be provided with information about unrelated goods and services which we consider may be of interest to you.

We may contact you about these goods and services by any of the methods that you consented at the time your information was collected.

We will not disclose any personal information we keep about you to any third parties, except for any suppliers we may engage to provide services that involve processing data on our behalf or services/products that we sell.

You may receive marketing and promotional emails from Agile Solutions Pvt. Ltd.

Contacting Us

On our website we offer you the opportunity to contact us, either by email and/or by using a contact form. If you choose to contact us via this form, information provided by you is stored for the purpose of facilitating communications with you.

Storing Your Personal Data

We may transfer data that we collect from you to locations outside of Nepal for processing and storing. Also, it may be processed by staff operating outside the Nepal who work for us or for one of our suppliers. For example, such staff maybe engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.
Data that is provided to us is stored on our secure servers.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Disclosing Your Information

Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any).
We may also disclose your personal information to third parties:

i. Where we need to complete a purchase from one or many of our suppliers for a product that you have purchased from us (e.g., we will provide data to Microsoft when we purchase software licenses on your behalf)
ii. Where we sell any or all of our business and/or our assets to a third party.
iii. Where we are legally required to disclose your information.
iv. To assist fraud protection and minimize credit risk.

Third Party Links

Third Party Links

Basis for Processing

Where you apply cookie choices, the collection, processing and use of your personal information is based on your consent. If you contact us through the website, the collection, processing and use of your personal data happens to fulfil your request and is therefore based on our relationship with you. Other collection, processing and use of your personal data as described herein happens based on our legitimate interest.

Retention

We keep your personal data for as long as we need to maintain it to fulfil the aforementioned purposes, i.e. ensure the website functionality and comply with your browser settings or cookie choices. If you have contacted us with a request, we will keep your personal data for the duration of our communication with you and for as long as this personal data is relevant to our relationship with you. We will also keep any of your personal data if statutory retention obligations mandate the storage. If there is no statutory retention obligation and the data is no longer necessary for the purposes for which it was collected, we will delete it.

Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at info@agile.com.np


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